SHIPPING IS FREE ANYWHERE IN THE CONTINENTAL UNITED STATES. For shipping outside the United States, Please CONTACT US.
RETURN POLICY
We offer a 100 Percent Satisfaction Guarantee. If you are not completely satisfied with your purchase you may return any unused merchandise, for Exchange, Upgrade or for a prompt refund.
You need to know the following:
- You have up to 14 days from the package receipt date to initiate your return or Exchange.
- All costs related to return shipping must be prepaid by the customer. We recommend you to use FedEx or UPS with full insurance coverage and tracking number to avoid loss or damages.
- Please allow 14 days for us to process your return or exchange after we have received your items. When we receive your package, we will inspect the packages and make sure they are in original condition without damages and scratches.
- Items returned without original packaging, missing parts will subject to a 20% restocking fee.
- To qualify for a refund, ALL items must be returned in their original condition. Do not mark or deface the merchandise in any manner. If so occurred, we will not accept returns or 20% restocking fee.
- Shipping and Handling costs are not refundable
The Return & Exchange Process:
To initiate a return simply click "contact us" from our website and let us know the reason you want to have the return or Exchange.
We will try to help you to solve the problem and/or Issue you the RA number and provide the return address.
put a piece of paper with your original invoice and RA number inside of the return package (or a payment check if you want return for upgrade).
Thank you and Enjoy Shopping at World of Globes!!